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Information about complaining about the bank

In today’s time, the role of banks has increased, due to which every person is completing his financial plans through the bank. In today’s time, in almost all big businesses, money is being exchanged through the bank, which ensures transparency. We are not facing problems like increase in taxes and tax evasion. Due to this, the work load on the bank has increased, but some bank employees deliberately harass the citizens. For this, Banking Ombudsman has been arranged by the Reserve Bank of India , through which complaints against the bank can be made. On this page, information is being given about complaining about the bank.

Also read: Bank deducts charges on savings account – know

How to Complain to the Bank?

If a bank employee or bank is dishonest with you, or you are being harassed on any subject, then you can complain about it, for this you will have to take the following steps-

first step

First of all you should complain in writing to your bank manager . You must take receipt of the copy of complaint. So that you can show proof of this in future. If the bank resolves your problem, you will have to end your proceedings here.

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second step

If the bank does not resolve your problem within thirty days, you will have to lodge your complaint with the Bank Ombudsman (BO) or Banking Ombudsman office.

third step

You will have to file your complaint with the same Banking Ombudsman. The Banking Ombudsman office under whose jurisdiction your bank branch falls.

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fourth step

If you want to make a complaint offline, then a form has been made available to you for written complaint on www.bankingombudsman.rbi.org.in. You download it and fill all the information asked in it along with name, address and necessary documents as prescribed. Will have to be sent to the address.

fifth step

If you want, you can also make your complaint online, for this you are being given a link https://secweb.rbi.org.in/, you can go to its official website by clicking on it.

sixth step

Now you have to go to https://secweb.rbi.org.in, here you will have the option of your Banking Ombudsman, you can complain through this, many options have been provided on this page, you can choose the option as as per your choice. is. Next, you will be asked for information about written complaint in the bank, which you will have to give along with proof. After this, the online complaint form will open, where you will have to fill all the asked information. After this you have to submit the final. Now you will receive a complaint number, all further processing will be done on the basis of that number. You can also download your complaint letter from there. This will help in further proceedings. In this way you can complain to the bank.

Also read: How to become a clerk in a bank

Name , email ID, fax number and address of Lokpal for filing complaint

Area	Name , email ID, fax number and address of Lokpal
1. Ahmedabad	Shri GJ Raju C/o Reserve Bank of India La Gajjar Chambers, Ashram Road Ahmedabad-380 009 STD Code: 079 Tel. No. 26582357/26586718 Fax No. 26583325 Email: boahmedabad@rbi.org.in Area – Union Territories of Dadra, Gujarat, and Nagar Haveli, Daman and Diu
2. Bengaluru	Ms. CR Samyuktha C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 Tel. No. 22210771/22275629 Fax No. 22244047 Email: bobangalore@rbi.org.in Area – Karnataka
3.Bhopal	Shri VK Nayak C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 Tel. No. 2573772/2573776 Fax No. 2573779 Email: bobhopal@rbi.org.in Area- Madhya Pradesh
4. Bhubaneswar	Shri S Behera C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 Tel. No. 2396207/2396008 Fax No. 2393906 Email: bobhubaneswar@rbi.org.in Area – Odisha
5. Chandigarh	Shri JL Negi C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh Tel. No. 0172 – 2721109 Fax No. 0172 – 2721880 Email: bochandigarh@rbi.org.in Area – Himachal Pradesh, Punjab, Yamuna Nagar, Union Territory of Chandigarh and Panchkula, and Ambala Districts of Haryana.
6.Chennai	Shri R. Lakshmi Kanth Rao C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel no. 25395963 / 25395964 Fax No. 25395488 Email: bochennai@rbi.org.in Area – Tamil Nadu, Union Territories of Puducherry (except Mahe Region) Nicobar Islands and Andaman
7. Guwahati	Smt Anandita Bhattacharya C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 Tel.No.2542556/2540445 Fax No. 2540445 Email: boguwahati@rbi.org.in Area – Assam, Arunachal Pradesh, Meghalaya, Mizoram, Manipur, Nagaland and Tripura
8. Hyderabad	Smt Reeny Ajit C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 040 Tel. No. 23210013/23243970 Fax No. 23210014 Email: bohyderabad@rbi.org.in Area – Andhra Pradesh and Telangana
9. Jaipur	Smt Madhavi Sharma C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No. 12 Jaipur-302 004 STD Code: 0141 Tel. No. 0141-5107973 Fax No. 0141-2562220 Email: bojaipur@rbi.org.in Area – Rajasthan
10.Kanpur	Smt Supriya Pattnaik C/o Reserve Bank of India MG Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 Tel. No. 2306278/2303004 Fax No. 2305938 Email: bokanpur@rbi.org.in Area – Uttar Pradesh (excluding Districts of Ghaziabad, Nagar, Shamli, Gautam Buddha (Prabudh Nagar), Muzaffarnagar, Baghpat, Saharanpur, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
11.Kolkata	Smt. Reena Banerjee C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 Tel. No. 22304982 Fax No. 22305899 Email: bokolkata@rbi.org.in Area – West Bengal and Sikkim
12.Mumbai	Smt. Ranjana Sahajwala C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel no. 23022028 Fax: 23022024 Email: bomumbai@rbi.org.in Area – Maharashtra and Goa
13. New Delhi (I)	Smt. Anupam Sonal C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23725445/23710882 Fax No. 23725218 Email: bonewdelhi@rbi.org.in Area – Delhi
14. Patna	Smt. Nandita Singh C/o Reserve Bank of India Patna-800 001 STD Code: 0612 Tel. No. 2322569/2323734 Fax No. 2320407 Email: bopatna@rbi.org.in Area – Bihar
15. Thiruvananthapuram	Shri HN Iyer C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 Tel. No. 2332723/2323959 Fax No. 2321625 Email : bothiruvananthapuram@rbi.org.in Area – Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).
16. New Delhi (II)	Shri RS Amar C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23724856 Fax No. 23725218-19 Email: bonewdelhi2@rbi.org.in Area – Haryana (except Yamuna Nagar, Panchkula, and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh.
17. Dehradun	Shri HS Khitauliya C/o Reserve Bank of India 74/1 GMVN Building, 3rd floor, Rajpur Road, Dehradun – 248 001 STD Code : 0135 Telephone: 2742003 Fax: 2742001 Email: bodehradun@rbi.org.in Area – Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Baghpat, Meerut, Bijnor, Muzaffarnagar, and Amroha (Jyotiba Phule Nagar)
18.Ranchi	Shri Sanjiv Dayal C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code : 0651 Telephone : 2210512 Fax: 2210511 Email: boranchi@rbi.org.in Area – Jharkhand
19. Raipur	Shri. Keshab Korkora C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code : 0771 Telephone: 2242566 Fax: 2242566 Email: boraipur@rbi.org.in Area – Chhattisgarh
20.Jammu	Shri P Shimrah C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code : 0191 Telephone: 2477617 Fax: 2477219 Email: bojammu@rbi.org.in Area – State of Jammu and Kashmir