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Information about complaining about the bank

In today’s time, the role of banks has increased, due to which every person is completing his financial plans through the bank. In today’s time, in almost all big businesses, money is being exchanged through the bank, which ensures transparency. We are not facing problems like increase in taxes and tax evasion. Due to this, the work load on the bank has increased, but some bank employees deliberately harass the citizens. For this, Banking Ombudsman has been arranged by the Reserve Bank of India , through which complaints against the bank can be made. On this page, information is being given about complaining about the bank.

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How to Complain to the Bank?

If a bank employee or bank is dishonest with you, or you are being harassed on any subject, then you can complain about it, for this you will have to take the following steps-


first step

First of all you should complain in writing to your bank manager . You must take receipt of the copy of complaint. So that you can show proof of this in future. If the bank resolves your problem, you will have to end your proceedings here.

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second step

If the bank does not resolve your problem within thirty days, you will have to lodge your complaint with the Bank Ombudsman (BO) or Banking Ombudsman office.


third step

You will have to file your complaint with the same Banking Ombudsman. The Banking Ombudsman office under whose jurisdiction your bank branch falls.

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fourth step

If you want to make a complaint offline, then a form has been made available to you for written complaint on www.bankingombudsman.rbi.org.in. You download it and fill all the information asked in it along with name, address and necessary documents as prescribed. Will have to be sent to the address.

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fifth step

If you want, you can also make your complaint online, for this you are being given a link https://secweb.rbi.org.in/, you can go to its official website by clicking on it.

sixth step

Now you have to go to https://secweb.rbi.org.in, here you will have the option of your Banking Ombudsman, you can complain through this, many options have been provided on this page, you can choose the option as as per your choice. is. Next, you will be asked for information about written complaint in the bank, which you will have to give along with proof. After this, the online complaint form will open, where you will have to fill all the asked information. After this you have to submit the final. Now you will receive a complaint number, all further processing will be done on the basis of that number. You can also download your complaint letter from there. This will help in further proceedings. In this way you can complain to the bank.

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Name , email ID, fax number and address of Lokpal for filing complaint

Area Name , email ID, fax number and address of Lokpal
1. Ahmedabad Shri GJ Raju

C/o Reserve Bank of India

La Gajjar Chambers, Ashram Road

Ahmedabad-380 009

STD Code: 079

Tel. No. 26582357/26586718

Fax No. 26583325

Email: boahmedabad@rbi.org.in

Area – Union Territories of Dadra, Gujarat, and Nagar Haveli, Daman and Diu

2. Bengaluru Ms. CR Samyuktha

C/o Reserve Bank of India

10/3/8, Nrupathunga Road

Bengaluru -560 001

STD Code: 080

Tel. No. 22210771/22275629

Fax No. 22244047

Email: bobangalore@rbi.org.in

Area – Karnataka

3.Bhopal Shri VK Nayak

C/o Reserve Bank of India

Hoshangabad Road

Post Box No. 32, Bhopal-462 011

STD Code: 0755

Tel. No. 2573772/2573776

Fax No. 2573779

Email: bobhopal@rbi.org.in

Area- Madhya Pradesh

4. Bhubaneswar Shri S Behera

C/o Reserve Bank of India

Pt. Jawaharlal Nehru Marg

Bhubaneswar-751 001

STD Code: 0674

Tel. No. 2396207/2396008

Fax No. 2393906

Email: bobhubaneswar@rbi.org.in

Area – Odisha

5. Chandigarh Shri JL Negi

C/o Reserve Bank of India

4th Floor, Sector 17


Tel. No. 0172 – 2721109

Fax No. 0172 – 2721880

Email: bochandigarh@rbi.org.in

Area – Himachal Pradesh, Punjab, Yamuna Nagar, Union Territory of Chandigarh and Panchkula, and Ambala Districts of Haryana.



Shri R. Lakshmi Kanth Rao

C/o Reserve Bank of India

Fort Glacis, Chennai 600 001

STD Code: 044

Tel no. 25395963 / 25395964

Fax No. 25395488

Email: bochennai@rbi.org.in

Area – Tamil Nadu, Union Territories of Puducherry (except Mahe Region) Nicobar Islands and  Andaman

7. Guwahati Smt Anandita Bhattacharya

C/o Reserve Bank of India

Station Road, Pan Bazar

Guwahati-781 001

STD Code: 0361


Fax No. 2540445

Email: boguwahati@rbi.org.in

Area – Assam, Arunachal Pradesh, Meghalaya, Mizoram, Manipur, Nagaland and Tripura

8. Hyderabad Smt Reeny Ajit

C/o Reserve Bank of India

6-1-56, Secretariat Road

Saifabad, Hyderabad-500 004

STD Code: 040

Tel. No. 23210013/23243970

Fax No. 23210014

Email: bohyderabad@rbi.org.in

Area – Andhra Pradesh and Telangana

9. Jaipur Smt Madhavi Sharma

C/o Reserve Bank of India,

Ram Bagh Circle,

Tonk Road, Post Box No. 12

Jaipur-302 004

STD Code: 0141

Tel. No. 0141-5107973

Fax No. 0141-2562220

Email: bojaipur@rbi.org.in

Area – Rajasthan

10.Kanpur Smt Supriya Pattnaik

C/o Reserve Bank of India

MG Road, Post Box No. 82

Kanpur-208 001

STD Code: 0512

Tel. No. 2306278/2303004

Fax No. 2305938

Email: bokanpur@rbi.org.in

Area – Uttar Pradesh (excluding Districts of Ghaziabad, Nagar, Shamli, Gautam Buddha (Prabudh Nagar), Muzaffarnagar, Baghpat, Saharanpur, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

11.Kolkata Smt. Reena Banerjee

C/o Reserve Bank of India

15, Netaji Subhash Road

Kolkata-700 001

STD Code: 033

Tel. No. 22304982

Fax No. 22305899

Email: bokolkata@rbi.org.in

Area – West Bengal and Sikkim

12.Mumbai Smt. Ranjana Sahajwala

C/o Reserve Bank of India

4th Floor, RBI Byculla Office Building,

Opp. Mumbai Central Railway Station,

Byculla, Mumbai-400 008

STD Code: 022

Tel no. 23022028

Fax: 23022024

Email: bomumbai@rbi.org.in

Area – Maharashtra and Goa

13. New Delhi (I) Smt. Anupam Sonal

C/o Reserve Bank of India,

Sansad Marg, New Delhi

STD Code: 011

Tel. No. 23725445/23710882

Fax No. 23725218

Email: bonewdelhi@rbi.org.in

Area – Delhi

14. Patna Smt. Nandita Singh

C/o Reserve Bank of India

Patna-800 001

STD Code: 0612

Tel. No. 2322569/2323734

Fax No. 2320407

Email: bopatna@rbi.org.in

Area – Bihar

15. Thiruvananthapuram Shri HN Iyer

C/o Reserve Bank of India

Bakery Junction

Thiruvananthapuram-695 033

STD Code: 0471

Tel. No. 2332723/2323959

Fax No. 2321625

Email : bothiruvananthapuram@rbi.org.in

Area – Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).

16. New Delhi (II) Shri RS Amar

C/o Reserve Bank of India

Sansad Marg, New Delhi

STD Code: 011

Tel. No. 23724856

Fax No. 23725218-19

Email: bonewdelhi2@rbi.org.in

Area – Haryana (except Yamuna Nagar, Panchkula, and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh.

17. Dehradun Shri HS Khitauliya

C/o Reserve Bank of India

74/1 GMVN Building, 3rd floor,

Rajpur Road,

Dehradun – 248 001

STD Code : 0135

Telephone: 2742003

Fax: 2742001

Email: bodehradun@rbi.org.in

Area – Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Baghpat, Meerut, Bijnor, Muzaffarnagar, and Amroha (Jyotiba Phule Nagar)

18.Ranchi Shri Sanjiv Dayal

C/o Reserve Bank of India

4th Floor, Pragati Sadan,

RRDA Building,

Kutchery Road, Ranchi Jharkhand 834001

STD Code : 0651

Telephone : 2210512

Fax: 2210511

Email: boranchi@rbi.org.in

Area – Jharkhand

19. Raipur Shri. Keshab Korkora

C/o Reserve Bank of India

54/949, Shubhashish Parisar, Satya Prem Vihar

Mahadev Ghat Road, Sundar Nagar, Raipur- 492013

STD Code : 0771

Telephone: 2242566

Fax: 2242566

Email: boraipur@rbi.org.in

Area – Chhattisgarh

20.Jammu Shri P Shimrah

C/o Reserve Bank of India,

Rail Head Complex,

Jammu- 180012

STD Code : 0191

Telephone: 2477617

Fax: 2477219

Email: bojammu@rbi.org.in

Area – State of Jammu and Kashmir

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Here we have provided information regarding complaining about the bank, if you have any question in your mind related to this information, or want to get any other information related to it, then you can ask through the comment box. Yes, we are waiting for your feedback and suggestions.

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