उपभोक्ता संरक्षण बिल 2019 क्या है

Information about Consumer Protection Bill 2019

Everyone buys the things he needs from the market. For this they do online or offline shopping. Many companies cheat people to get more profits, in which they provide wrong or damaged goods even after paying the right price. It is mostly seen during online shopping that anything is sent inside the packet, the price of which is already taken. To solve all these problems, the Government of India has implemented the Consumer Protection Bill 2019. On this page, information is being given about Consumer Protection Bill, Consumer Protection Bill 2019 in Hindi.

Also read: How to file a complaint in the consumer forum

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What is Consumer Protection Bill ?

The Central Government has made the provision of Consumer Protection Bill to prevent fraud on citizens while purchasing goods. Under this, the responsibilities of e-commerce companies , shopkeepers, and offline companies have been fixed. Now the responsibility of celebrities has also been fixed for advertising misleading products. Under this, a provision for heavy fine has also been made.

Also read: How to do Net Banking Mobile Banking

Consumer Protection Bill 2019

Central Consumer Protection Authority (CCPA) has been constituted under the Consumer Protection Bill 2019. This authority will protect consumer rights and take action on complaints of unethical business activities.
Under this Act, it has been made mandatory for all companies or sellers to take back the product within 30 days.
The authority will hold the company’s manufacturers or service providers accountable to each customer. The affected consumer will benefit from this.
If a consumer gets injured or dies or suffers any loss due to the manufacturing, design, formula, assembling, testing, service, instruction, marketing, packaging, labeling of the product, then the manufacturer, producer and seller will be held responsible.
Under the Consumer Protection Bill 2019, if the District and State Consumer Forum gives a decision in the interest of the customer, then the company cannot appeal against it in the National Forum.
In this bill, the consumer has also been given the right to lodge a complaint online . After this the consumer can attend the hearing through video conferencing.
In the Consumer Protection Bill 2019, a provision was made to impose a punishment of six months to life imprisonment and a fine of Rs 1 lakh to Rs 50 lakh on the manufacturer in cases of serious negligence.